RealBooks DNS Troubleshooting: Resolving Connectivity Issues Like a Pro!

Some users were unable to connect with due to DNS issues

The Domain Name System (DNS) is responsible for translating domain names, such as, into IP addresses that computers can understand. When a user types in a domain name, their computer sends a DNS query to a DNS server to obtain the corresponding IP address. If the DNS server is unable to find the IP address for the domain name, the user will not be able to connect to the website.

In the case of, it appears that some users were experiencing issues connecting to the website due to DNS problems. It\’s possible that the DNS server used by these users was experiencing technical difficulties, or that there were issues with the DNS cache on their computer. Meanwhile, other users were able to connect to the website without any issues, indicating that the DNS issue was not affecting all users equally.


To resolve DNS issues, users can try the following steps:

  1. Clear the DNS cache on their computer: This can be done by opening the command prompt (on Windows) or terminal (on Mac) and typing in \”ipconfig /flushdns\” (on Windows) or \”sudo killall -HUP mDNSResponder\” (on Mac).
  2. Change the DNS server being used: Users can try switching to a different DNS server, such as Google DNS or OpenDNS, to see if this resolves the issue.
  3. Contact their ISP: If the issue persists, users can contact their Internet Service Provider (ISP) to see if there are any known DNS issues in their area or if there are any other troubleshooting steps that can be taken.

In summary, DNS issues can cause problems accessing websites by preventing your computer from resolving the website\’s IP address. However, in some cases, these issues may resolve on their own after a certain amount of time. 

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